🎄DELIVERY CUTOFF TIMES FOR PRE-CHRISTMAS DELIVERY
MATTRESSES & BASES
MELBOURNE METRO – Orders placed on or before Sunday the 17th December will be delivered prior to Christmas pending any unexpected manufacturing or shipping delays.
SYDNEY, BRISBANE, GOLD COAST, ADELAIDE & CANBERRA METRO – Orders placed on or before Sunday 3rd December will be delivered prior to Christmas pending any unexpected manufacturing or shipping delays.
PERTH, DARWIN & REGIONAL LOCATIONS – Orders placed on or before Monday 27th November will be delivered prior to Christmas pending any unexpected manufacturing or shipping delays.
Is delivery really free?
Yes, delivery is free to anywhere in Australia, providing our contracted delivery agent services that location. If in doubt, contact us through the website and we will confirm that we can deliver to your location.
- Melbourne Metro within 5 business days
- Sydney, Brisbane, Adelaide & Canberra Metro within 14 business days
- All other areas within 21 business days.
Important
The delivery service is to the Front Door of a Ground Floor dwelling ONLY. Depending on your location/delivery address you may be asked to help the driver to unload the mattress from the back of the truck/ute/van.
Our delivery partners do not take items indoors or upstairs.
Due to staff shortages and high demand across all delivery networks the average delivery times quoted may take longer then expected and we apologies if you receive any delays in receiving your order.
Returns
All mattresses sold at www.sleepfirm.com.au come with a 100 Night Trial period.
If you are not happy with the mattress for any reason within the mattresses qualifying trial period return it and get a full refund.
Returned mattresses are donated to our charity partner the Salvos to help those in need or sent to a mattress recycling company.
Return is free in all Metro location (Melbourne, Sydney, Canberra, Brisbane, Gold Coast, Adelaide, Hobart & Perth). If you live in a regional, rural or an area outside of Salvos network we will ask you for assistance in donating/dropping off the mattress directly to your closest charity or mattress recycler and email us proof of donation/drop off and we will give you a full refund.
Important
As the majority of the 100 Night Trial returned mattresses go to charity, to live another life, they must be in an as-new condition with no damage, stains, marks or rips. We highly recommend using a mattress protector with your mattress.
Please note the trial is limited to one mattress swap or return per household, delivery address or order. If you need to purchase multiple mattresses, we recommend buying one first to make sure you are happy then placing another order.
If you would like to swap or return your mattress, please email hello@sleepfirm.com.au
Next business day Melbourne delivery
If you order our SLEEP FIRM Mattress or Chiropedic Bed Base before 3pm AEDT and live in selected Melbourne suburbs, you will receive it next business day (business day is defined as Monday to Friday and excludes public holidays).
Next Day Delivery Scheduling
MONDAY DELIVERY:
Any orders placed after 3pm on Thursday to 3pm Friday
TUESDAY:
Any orders placed after 3pm on Friday to 3pm Monday
WEDNESDAY:
Any orders placed after 3pm on Monday to 3pm Tuesday
THURSDAY:
Any orders placed after 3pm on Tuesday to 3pm Wednesday
FRIDAY:
Any orders placed after 3pm on Wednesday to 3pm Thursday
Important
Only selected Melbourne suburbs qualify for next-business-day mattress delivery.
See Full List
| Abbotsford 3067 | Ivanhoe 3079 |
| Aberfeldie 3040 | Jacana 3047 |
| Aintree 3336 | Kealba 3021 |
| Airport West 3042 | Keilor Downs 3038 |
| Albanvale 3021 | Keilor East 3033 |
| Albert Park 3206 | Keilor Lodge 3038 |
| Albion 3020 | Keilor North 3036 |
| Alphington 3078 | Keilor Park 3042 |
| Alphington 3078 | Keilor 3036 |
| Altona Meadows 3028 | Kensington 3031 |
| Altona North 3025 | Kew East 3102 |
| Altona 3018 | Kew 3101 |
| Ardeer 3022 | Keysborough 3173 |
| Armadale 3143 | Kilsyth South 3137 |
| Ascot Vale 3032 | Kilsyth 3137 |
| Ashburton 3147 | Kings Park 3021 |
| Ashwood 3147 | Kingsbury 3083 |
| Aspendale Gardens 3195 | Kingsville 3012 |
| Aspendale 3195 | Knoxfield 3180 |
| Attwood 3049 | Kooyong 3144 |
| Avondale Heights 3034 | Kurunjang 3337 |
| Balaclava 3183 | Lalor 3075 |
| Balwyn North 3104 | Laverton North 3026 |
| Balwyn 3103 | Laverton 3028 |
| Bangholme 3175 | Lower Plenty 3093 |
| Bayswater North 3153 | Lynbrook 3975 |
| Bayswater 3153 | Lyndhurst 3975 |
| Beaconsfield 3807 | Lysterfield South 3156 |
| Beaumaris 3193 | Lysterfield 3156 |
| Bellfield 3081 | Macleod 3085 |
| Bentleigh East 3165 | Maidstone 3012 |
| Bentleigh 3204 | Malvern East 3145 |
| Berwick 3806 | Malvern 3144 |
| Black Rock 3193 | Mambourin 3024 |
| Blackburn North 3130 | Manor Lakes 3024 |
| Blackburn South 3130 | Maribyrnong 3032 |
| Blackburn 3130 | McKinnon 3204 |
| Bonbeach 3196 | Meadow Heights 3048 |
| Bonnie Brook 3335 | Melbourne Airport 3045 |
| Boronia 3155 | Melbourne 3000 |
| Box Hill North 3129 | Melbourne 3004 |
| Box Hill South 3128 | Melbourne 3004 |
| Box Hill 3128 | Melton South 3338 |
| Braeside 3195 | Melton West 3337 |
| Braybrook 3019 | Melton 3337 |
| Briar Hill 3088 | Mentone 3194 |
| Brighton East 3187 | Mernda 3754 |
| Brighton East 3187 | Middle Park 3206 |
| Brighton 3186 | Mill Park 3082 |
| Broadmeadows 3047 | Mitcham 3132 |
| Brookfield 3338 | Mont Albert 3127 |
| Brooklyn 3012 | Montmorency 3094 |
| Brunswick East 3057 | Moonee Ponds 3039 |
| Brunswick West 3055 | Moorabbin Airport 3194 |
| Brunswick 3056 | Moorabbin 3189 |
| Bulla 3428 | Mooroolbark 3138 |
| Bulleen 3105 | Mordialloc 3195 |
| Bundoora 3083 | Mount Cottrell 3024 |
| Bundoora 3083 | Mount Waverley 3149 |
| Burnley 3121 | Mulgrave 3170 |
| Burnside Heights 3023 | Murrumbeena 3163 |
| Burnside 3023 | Narre Warren East 3804 |
| Burwood East 3151 | Narre Warren North 3804 |
| Burwood 3125 | Narre Warren South 3805 |
| Cairnlea 3023 | Narre Warren 3805 |
| Calder Park 3037 | Newport 3015 |
| Camberwell 3124 | Niddrie 3042 |
| Campbellfield 3061 | Noble Park North 3174 |
| Canterbury 3126 | Noble Park 3174 |
| Carlton North 3054 | North Melbourne 3051 |
| Carlton 3053 | Northcote 3070 |
| Carlton North 3054 | Notting Hill 3168 |
| Carnegie 3163 | Nunawading 3131 |
| Caroline Springs 3023 | Oak Park 3046 |
| Carrum 3197 | Oakleigh East 3166 |
| Caulfield East 3145 | Oakleigh South 3167 |
| Caulfield North 3161 | Oakleigh 3166 |
| Caulfield South 3162 | Ormond 3204 |
| Caulfield 3162 | Park Orchards 3114 |
| Chadstone 3148 | Parkdale 3195 |
| Chelsea Heights 3196 | Parkville 3052 |
| Chelsea 3196 | Parwan 3340 |
| Cheltenham 3192 | Pascoe Vale South 3044 |
| Chirnside Park 3116 | Pascoe Vale 3044 |
| Clarinda 3169 | Patterson Lakes 3197 |
| Clayton South 3169 | Plenty 3090 |
| Clayton 3168 | Plumpton 3335 |
| Clifton Hill 3068 | Point Cook 3030 |
| Cobblebank 3338 | Port Melbourne 3207 |
| Coburg North 3058 | Prahran 3181 |
| Coburg 3058 | Preston 3072 |
| Cocoroc 3030 | Princes Hill 3054 |
| Collingwood 3066 | Ravenhall 3023 |
| Coolaroo 3048 | Research 3095 |
| Craigieburn 3064 | Reservoir 3073 |
| Cremorne 3121 | Richmond 3121 |
| Croydon Hills 3136 | Ringwood East 3135 |
| Croydon North 3136 | Ringwood North 3134 |
| Croydon South 3136 | Ringwood 3134 |
| Croydon 3136 | Ripponlea 3185 |
| Dallas 3047 | Rockbank 3335 |
| Dandenong North 3175 | Rosanna 3084 |
| Dandenong South 3175 | Rowville 3178 |
| Dandenong 3175 | Roxburgh Park 3064 |
| Deanside | Sandringham |
| Deepdene 3103 | Scoresby 3179 |
| Deer Park 3023 | Seabrook 3028 |
| Delahey 3037 | Seaholme 3018 |
| Derrimut 3026 | Seddon 3011 |
| Diamond Creek 3089 | Somerton 3062 |
| Diggers Rest 3427 | South Kingsville 3015 |
| Dingley Village 3172 | South Melbourne 3205 |
| Docklands 3008 | South Morang 3752 |
| Doncaster East 3109 | South Wharf 3006 |
| Doncaster 3108 | South Yarra 3141 |
| Donvale 3111 | Southbank 3006 |
| Doreen 3754 | Spotswood 3015 |
| Doveton 3177 | Springvale South 3172 |
| Eaglemont 3084 | Springvale 3171 |
| East Melbourne 3002 | St Albans 3021 |
| Edithvale 3196 | St Helena 3088 |
| Elsternwick 3185 | St Kilda East 3183 |
| Eltham North 3095 | St Kilda West 3182 |
| Eltham North 3095 | St Kilda 3182 |
| Eltham 3095 | Strathmore Heights 3041 |
| Elwood 3184 | Strathmore 3041 |
| Endeavour Hills 3802 | Strathtulloh 3338 |
| Epping 3076 | Sunbury 3429 |
| Essendon Fields 3041 | Sunshine North 3020 |
| Essendon North 3041 | Sunshine West 3020 |
| Essendon West 3040 | Sunshine 3020 |
| Essendon 3040 | Surrey Hills 3127 |
| Eumemmerring 3177 | Surrey Hills 3127] |
| Exford 3338 | Sydenham 3037 |
| Eynesbury 3338 | Tarneit 3029 |
| Fairfield 3078 | Taylors Hill 3037 |
| Fawkner 3060 | Taylors Lakes 3038 |
| Ferntree Gully 3156 | Templestowe Lower 3107 |
| Fieldstone 3024 | Templestowe 3106 |
| Fitzroy North 3068 | Thomastown 3074 |
| Fitzroy 3065 | Thornbury 3071 |
| Flemington 3031 | Thornhill Park 3335 |
| Footscray 3011 | Toolern Vale 3337 |
| Forest Hill 3131 | Toorak 3142 |
| Fraser Rise 3336 | Tottenham 3012 |
| Gardenvale 3185 | Travancore 3032 |
| Gladstone Park 3043 | Truganina 3029 |
| Glen Huntly 3163 | Tullamarine 3043 |
| Glen Iris 3146 | Vermont South 3133 |
| Glen Waverley 3150 | Vermont 3133 |
| Glenroy 3046 | Viewbank 3084 |
| Gowanbrae 3043 | Wantirna South 3152 |
| Grangefields 3335 | Wantirna 3152 |
| Greensborough 3088 | Warrandyte South 3134 |
| Greenvale 3059 | Warrandyte 3113 |
| Hadfield 3046 | Warranwood 3134 |
| Hallam 3803 | Waterways 3195 |
| Hampton East 3188 | Watsonia North 3087 |
| Hampton Park 3976 | Watsonia 3087 |
| Hampton 3188 | Weir Views 3338 |
| Harkaway 3806 | Werribee South 3030 |
| Harkness 3337 | Werribee 3030 |
| Hawthorn East 3123 | West Footscray 3012 |
| Hawthorn 3122 | West Melbourne 3003 |
| Heatherton 3202 | Westmeadows 3049 |
| Heathmont 3135 | Wheelers Hill 3150 |
| Heidelberg Heights 3081 | Wildwood 3429 |
| Heidelberg West 3081 | Williams Landing 3027 |
| Heidelberg 3084 | Williamstown North 3016 |
| Highett 3190 | Williamstown 3016 |
| Highett 3190 | Windsor 3181 |
| Hillside 3037 | Wonga Park 3115 |
| Hoppers Crossing 3029 | Wyndham Vale 3024 |
| Hughesdale 3166 | Yallambie 3085 |
| Huntingdale 3166 | Yarraville 3013 |
| Hurstbridge 3099 | Yuroke 3063 |
| Ivanhoe East 3079 |
Live chat
Need additional info on our products or services? Our online Live Chat team is available Monday to Friday from 10am to 5pm. Talk to us on LiveChat today.
